Jul 30 2009
Vancouver’s social media pro Raincoaster gives tips on how to handle one of the more unnerving versions of blog trolls:
I would advise you, as I already have, to avoid engaging with him on these points. He’s already said that if you attempt to debate his assertions, he will treat your responses as denial of self-evident fact. Continuing to engage him on a priori statements (like “The Illuminati have been around for 6,000 years”) is to invite him to write you off, and to only excite him further and encourage him to dig himself deeper into his mental foxhole.
This is advice I wish I’d heeded much earlier in my blogging experience. Sadly, most of the comments I got in my early days were from conspiracy-minded trolls, the only oddballs who managed to find my SEO-challenged site. My efforts to engage my commenters to build the conversation led to pointless conflicts and, after I’d come to believe that all commenters were insane jackasses, unnecessarily harsh invective against non-trolls.
Long story short, don’t feed the trolls.